We are glad you chose to shop with us, and we want to ensure you have all the information about our shipping process.
Processing time
We strive to process and ship all orders as quickly as possible. Usually, orders are processed within 1-3 business days. However, during peak times, processing may take longer.
Order deadline
Orders placed before 5:00 PM (EST) will be processed the same business day, provided the products are available.
Estimated delivery time
We currently ship to the United States only. After your order has been processed and shipped, the following estimated delivery time applies:
| Country | Estimated delivery time |
|---|---|
| United States | 6 to 9 business days |
Total estimated delivery time, from order placement to arrival, is approximately 7 to 12 business days.
Delivery times are estimates and may vary depending on your exact location, the performance of the shipping carrier, customs clearance, and seasonal delays.
Shipping methods and costs
Shipping is completely free and handled by DHL. Free shipping is automatically applied at checkout and does not require a promo code.
Tracking
Once your order has been shipped, you will receive a tracking number to track your package online. Please allow up to 24 hours for tracking information to be updated.
Customs, duties, and taxes
All customs fees and taxes are paid. The price listed on the product page is the final price.
Missing or damaged items
If your order arrives with missing or damaged items, please contact our customer service team within 48 hours of receiving your package. We will work with you to resolve the issue as quickly as possible.
We hope this information was helpful. If you have any further questions about our shipping policies, please do not hesitate to contact us.
Contact information
Shop name: Isabella Sedona
Company name: JGRCommerce
Email: info@isabellasedona.com
Phone: +1 207-707-3586
Registered business address: Jan Ritzema Bosstraat 22, 1447 HC, Purmerend, Netherlands
VAT Identification Number: NL004582041B90